Employee motivation: financial and non-financial incentive technologies, company grading and KPI-based bonuses

Programme

The staff motivation system. Financial and non-financial components

Employee motivation: technologies of financial and non-financial incentives, company grading and KPI-based bonuses

Non-financial motivation: managing corporate culture and individual employee motivation

The company's corporate culture — a strategic HR management tool

• The role of corporate culture in the company's activities
• The influence of business and regional specifics on corporate culture. The influence of the organisation's top executive and the team of like-minded people on corporate culture
• Corporate culture: how it is «born» and how it «manages» staff. Corporate ideology. Building commitment, forming identity
• Main steps in forming corporate culture
• Governing documents. The company's Corporate Code. Corporate standards. Corporate Culture Regulations
• Implementing corporate culture. Diagnostics and monitoring. Changing corporate culture
• Employer brand and internal PR

Workshop:

• Role play: Negotiating with the manager / owner about values and basic assumptions
• Business game: Creating elements of corporate culture for a small and a large company
• Metaphorical tasks: understanding the essence of resistance to change
• Case «Building and presenting the employer brand»

Methods of non-financial motivation.

• How non-financial motivation changes at different stages of the company's development
• Non-financial motivation — the basis of employee achievement. Theoretical foundations of motivation
• Methods of non-financial staff motivation. Methods of long-term motivation
• The relationship between career and personal growth
• The role of corporate culture in shaping long-term motivation
• Tactical motivation technologies. The link between tactical motivation and the employee's level of competence and psychological type
• Staff groups and non-financial motivators
• How to fire up employees and make them happy during working hours? How to choose and introduce non-financial motivators into the company's work?
• Principles of staff motivation
• Directions of individual non-financial motivation
• The manager's influence as the basis of the employee's day-to-day motivation
• How to change motivators if they do not work?
• Corporate and personal motivation
• Motivating talented employees
• Methods of studying employee motivation
• Techniques for dealing with subordinates' resistance
• Developing and implementing a non-financial staff motivation system

Workshop:

• Case «Developing a staff motivation questionnaire for the company»
• Business game «Motivation by competency level»
• «Personality type test»
• «Interview with a candidate: assessing motivational incentives»
• «Motivational conversation with an employee»
  
  

Financial motivation

«Company grading. Job evaluation and salary optimisation»

• Financial and non-financial motivation. The balance of effectiveness
• Technology for developing and optimising monetary remuneration. Principles and factors of an effective system of financial and non-financial incentives
• Building a grade system as a method of effectively forming the fixed part of pay. Classic grading methods, the Hay Group method, the Watson Wyatt method. The express grading method
• Matching salaries and job «weights». Building the salary line
• Linking salaries to the market
• Your grade ladder: a salary optimisation system and a career ladder for employees

Workshop:

• Case «Evaluating jobs and workplaces using the point-factor express method»

Assessing employee performance. Management by objectives, KPIs

Defining employees' Key Performance Indicators. Requirements for the KPI system

The variable part of pay. The Balanced Scorecard (BSC)

• Typical KPIs for the «Finance», «Customers and marketing», «Business processes» and «People and systems» perspectives
• Developing the variable part of pay based on PM (Performance Management)
• Developing KPIs for «inconvenient» employees: accountant, lawyer, logistician, IT and HR specialists
• Building the benefits system at the enterprise
• Options for building the benefits system. By grade, by hierarchy, the «cafeteria» principle, based on questionnaires

Workshop:

• Case «Developing KPIs for divisions, departments and employees»
• Examples: Calculating the bonus fund of top managers, departments and employees based on KPIs