Terms of training

How to take part in training?

If you have decided to take part in International Business Academy training programmes, you can:

Payment procedure

Participants can pay for training by bank transfer. We recommend paying in advance, as the number of participants per programme is limited.

Participant requirements

International Business Academy seminars are designed for middle and senior managers, as well as any employees wishing to raise their professional level. No additional documents on education level are required.

Training hours

All International Business Academy training events start at 10:00 and end at 17:30. There is one 60-minute lunch break. Additional 15-minute coffee breaks are also provided during the working day. On average, a training day is 8 academic hours. On the first day of the event, registration of participants and distribution of handout packages takes place from 9:30 to 10:00.

Additional facilities provided by IBA

  • — Internet (Wi-Fi) is available to participants from their personal laptop or phone.
  • — During the sessions you can receive an individual consultation from the trainer. To do so, send a clearly formulated question on the topic by e-mail to your manager no later than 3 working days before the programme start date. Do not forget to state: the name and date of the programme, your full name, position and organisation. Your questions will be passed on to the programme trainers, and you will receive answers during the training. Questions are accepted only from participants who have paid for the programme in advance. If you would like an individual consultation, let your manager know in advance.

How to register for an International Business Academy programme

If you have decided to take part in International Business Academy training programmes, you can:

Within a day of registration an invoice will be sent to the e-mail address you provided. Payment of the invoice constitutes the Client's acceptance of (accession to) the Educational Services Agreement:

  • 1. Agreement for educational services in an open format
  • 2. Agreement for educational services in a corporate format.

Please read the terms of the standard training agreement in advance. Pay for participation according to the invoice issued to you by transferring the required amount to the IBA bank account.

As the number of seats in groups is limited, we recommend paying the invoice promptly and confirming your registration as early as possible by calling the IBA office and giving the payment order number and amount on +7 702 777 44 11 or +7 702 773 44 11.

Training fees. Special terms. Discounts. Promotions

The training fee depends on the course format, its duration and the benefits provided. The fee includes training, consultations, a set of materials, coffee breaks and a certificate of completion. The registration fee for one participant is stated in the programme of each event exclusive of VAT. VAT of 16% is added to the invoice.

International Business Academy offers special training terms both for those who plan and pay for their training in advance:

  • — 5% when paying more than 30 days before the start of training
  • — 5% when paying for two or more seats at IBA seminars in a single invoice

and a flexible loyalty system for IBA regular clients for open and corporate programmes:

  • —5% for all seminar participants on all subsequent training
  • —10% off the standard price for regular clients whose annual staff training budget with IBA exceeds 5 million tenge, plus individual bonuses that you can learn about from your company's personal account manager

Subscribe to our newsletter

be the first to know about all discounts, promotions and special offers

IBA regularly runs

  • Various promotions that give our participants the most favourable training terms. Everyone can take part in promotions, so training is available in Almaty or online from anywhere in the world.

Follow the special offers on the IBA website and do not miss the chance to learn at a discount for your own benefit and that of your company!

Payment procedure

  • Participants can pay for training by bank transfer based on an invoice. Request the invoice from your manager
  • Participants can pay directly on the website by clicking the "Pay" button
  • We recommend paying for training in advance, as the number of participants per programme is limited
  • Bank transfers are made using the IBA bank details on the basis of the invoice received. In the "Purpose of payment" field of the payment order, be sure to state the invoice number and the seminar name. If representatives of your organisation take part in several events, their training fees can be transferred in a single payment
For any questions regarding the payment procedure and terms, please contact IBA staff for clarification.

Requirements for training programme participants

International Business Academy seminars are designed for middle and senior managers, as well as any employees wishing to raise their professional level. No additional documents on education level are required to study at International Business Academy. Please note, however, that the "director" course programme assumes participants have at least basic knowledge of the subject and/or experience in a management position.

Documents issued on completion

The following documents are issued on completion of the course:

  • for the participant:
    Certificate of the established format
  • documents for the accounting department:
    Invoice, 1 copy
    Certificate of services rendered, 2 copies

What to do if your training plans change

If you have registered and paid for your participation but, due to changed circumstances, have to cancel your participation in the programme or postpone the training, you should notify your manager by e-mail or write to info@iba.kz.

In the case of postponement, a one-time transfer is arranged or, at your choice, the participant is replaced, to other dates or to an equivalent programme run by IBA at other dates within 6 (six) months of the postponement.

You have the right to withdraw from the training programme unilaterally. If you notify us in writing of withdrawal from the programme at least 5 calendar days before the programme, IBA guarantees a refund of the registration fee. If you withdraw less than 5 (five) calendar days before the programme, the fee is not refunded. If we are not notified in time that you cannot attend the training, the registration fee is not refunded.

Refund terms