Bibigul
Tulegenovna
Aibasova

Professional interests

• Professional manager in business process management (BPM) and strategic planning
• Consultant on developing and implementing systems of business performance indicators and staff assessment
• Business trainer in leadership and management skills development
• Consultant on developing HR analytics in companies
• Consultant on optimising administrative and facilities management

Practical experience

• 2014 — present — Stepwell.kz LLP, founder and director
• 2012 — 2013 — Becton Dickinson (USA), manager for Kazakhstan
• 2010 — 2012 — AUM+ LLP, commercial director
• 2008 — 2010 — Johnson & Johnson (Cordis division), regional manager
• 2006 — 2007 — Emity Retail LLP, regional director
• 2000 — 2006 — Emity International LLP, director of the Aktobe, Aktau and Atyrau branches

Education

• 2014 — International College of Business Trainers
• 2013 — Erickson International Coaching University
• 1990 – 1997 — South Kazakhstan Medical Academy

Further education

• 2026 — Leadership & Management (Oxford Study Centre)
• 2022 — Developing leadership competencies using DISC tools
• 2022 — Implementing ISO 37001 Anti-Bribery Management Systems
• 2017 — KAZGUU UNIVERSITY, Higher School of Economics, Train the Trainer Programme
• 2017 — Business Process Management: process-based management and effective management of company business processes
• 2016 — International Academy of Business and Management (IABM), Moscow, Business Performance Management, KPI Technologies
• 2012 — Mercuri International Business School (Moscow), Customer focus selling, value selling
• 2007 — Partners-Ru (Omsk), Optimising interaction between head office managers and branches
• 2007 — Partners-Ru (Omsk), Time management. Developmental management
• 2005 — Institute of Directors, Almaty, Sales techniques
• 2004 — Management technology "Manager Effectiveness in Regional Business"
• 2004 — Modern management methods based on TQM principles. ISO 9000-2000. Developing and implementing a quality management system
• 2003 — Renaissance, Almaty, Team building

Completed projects

• 2015 — "Bastau Business" project of the Atameken National Chamber of Entrepreneurs, business trainer and mentor
• 2016 — Biola LLP, business process diagnostics and optimisation, KPI development
• 2017 — Mangystau Service Company LLP, development of the business model, organisational structure, development and optimisation of business processes. Development of company projects according to the "Project and Risk Management" standard

Courses taught

• "HR Director — a new level of strategic partnership in business"
• "Optimising business processes and assessing economic efficiency"
• "Core competencies of an effective manager"
• "Developing and implementing a KPI system"
• "Effective time management"
• "Developing HR analytics in a company: developing and implementing HR metrics"