Design thinking

Duration 2 days

The seminar can be held online on the official International Business Academy platform. On completion of the training you will be given a link to the recording, which will be available for one month.
*dates are subject to additional confirmation

Seminar dates

Schedule: 10:00 to 17:30
Cost 296 500 tenge

excluding VAT

* VAT of 16% will be added to the invoice

The price includes:

  • Seminar
  • Exclusive handout materials
  • IBA certificates
  • Notepads, pens
  • Lunches and 2 coffee breaks
Register

Design thinking is a problem-solving methodology based on a creative rather than analytical approach. It makes it possible to create human-centred products and services. The special feature of the tool is its universality: it can and should be applied successfully in any field of activity.

Training goal: to develop participants' design thinking skills for use in their work and everyday life, helping to solve complex problems, develop creativity and stimulate innovative approaches to tasks and projects

During the training participants will gain:

A deep understanding and application of the principles and processes of design thinking.

Skills in generating creative ideas and finding innovative solutions.

Confidence in applying empathy methods and understanding users' needs.

The ability to work effectively in a team using collective intelligence.

Skills in formulating clear problems and defining the target audience.

The ability to create prototypes and test them with users.

Readiness and ability to analyse data and collect feedback.

Skills in collective decision-making and taking different opinions and ideas into account.

Flexibility and adaptability in a changing organisational environment.

Motivation and tools for continuous improvement and innovation.

Key Account Manager

Natalya Batukhtina
ns@iba.kz +7 702 777 44 11 WhatsApp

Key Account Manager

Юлия Копцева
manager@iba.kz +7 702 777 44 11 WhatsApp
Seminar programme Download programme as PDF
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Programme

Module 1

Defining the problem

Introduction to design thinking and its basic principles

Researching the problem: methods of gathering information and analysing data

Strategies for formulating a clear problem

Defining the target audience and its needs

Using empathy tools to understand users

Module 2

Generating ideas

Principles and methods of idea generation

Overcoming mental blocks and stimulating creativity

Applying the principles of brainstorming

Using associative techniques to widen the range of possible solutions

Creating prototypes and experimenting with ideas

Module 3

Selecting an idea

Methods and criteria for selecting the most suitable ideas

Using idea evaluation matrices for comparison and selection

Analysing and taking into account risk factors and the potential for implementing ideas

Principles and methods of collective decision-making

Creating an action plan for the selected idea

Module 4

Prototyping and testing

The purpose of prototyping in design thinking

Different types of prototypes and their use

Conducting user tests and collecting feedback

An iterative approach to prototyping and improving ideas

Analysing test results and adapting the prototype

Module 5

Implementation and scaling

Planning project implementation and managing resources

Defining key performance indicators and monitoring results

Overcoming resistance to change and managing change

Scaling and spreading successful solutions

Reflection and feedback for continuous improvement

All areas