Technical Director

Programme

• Goals, objectives and management tools in the work of the Technical Director
• Performance indicators of the Technical Director
• Typical problems of Russian enterprises in managing production facilities, maintenance and repair (MRO)

Modern Western and domestic approaches to managing assets and production facilities

• Requirements of GOST R ISO 9001-2008 for infrastructure management and MRO processes
• Target-based asset management under resource constraints (Performance Focused Maintenance, PFM)
• Managing the cost of ownership at all stages of the equipment life cycle (Continuous Acquisition and Life Cycle Support, CALS)
• The Balanced Scorecard (BSC) applied to the management of production facilities
• Managing core and non-core assets. The asset-light model

Workshop: Participants will analyse the applicability of the approaches for their enterprises and develop a balanced scorecard aimed at increasing the return on production assets

Technical policy — the corporate standard for managing production fixed assets

• Goals and objectives of technical policy. Ways of achieving the goals of technical policy
  • Increasing production process efficiency (OEE)
  • Moving to more effective MRO management methods (from scheduled preventive and corrective repairs to RCM, TPM)
  • Optimising the cost of ownership over the entire equipment life cycle
  • Reducing operating costs
  • Optimising resource planning and use
  • Optimising work with suppliers and inventory management
  • Introducing resource-saving technologies

Workshop: Participants will develop a technical policy for their enterprises

Choosing a strategy for organising equipment repairs and maintenance (MRO concepts)

• Classification of strategies and methods of organising repairs
• GOSTs and regulatory documents governing the organisation of MRO
• Scheduled preventive repairs (regardless of equipment condition)
• Repairs on failure (emergency repairs)
• Diagnostics-based (condition-based) repairs
• Reliability-centred maintenance (RCM)

Workshop: Organising projects for moving to condition-based and reliability-centred MRO

Optimising the organisational structure of the Technical Director's services

• Tasks, composition of units, areas of responsibility, principles of grouping staff
• The chief specialists service — description of the organisational solution, advantages and disadvantages, implementation steps
• The supervisors service — description of the organisational solution, advantages and disadvantages, implementation steps
• Integrated repair teams

Workshop: Developing the organisational structure, tasks and areas of responsibility of the Technical Director's services based on management by objectives

The maintenance and repair budget

• Basic principles of MRO budgeting
• Object-based planning of the repair fund
• Technical and economic planning of MRO measures
• Principles of «customer-contractor» interaction
• Budget management, cost reduction programmes

Workshop: MRO budgeting implementation project. Developing a maintenance and repair budget for the fixed assets of your own company, plan-fact analysis

Remuneration of staff in the Technical Director's units

• KPI-based remuneration and incentives for unit heads
• Remuneration and incentives for engineering and technical staff
• Remuneration and incentives for workers

Workshop: Developing motivation schemes for the Technical Director's units based on KPIs (key performance indicators)

Day 3

Experience of using resource-saving technologies at foreign and domestic enterprises

• Lean production
• Six Sigma
• TPM (Total Productive Maintenance) — equipment maintenance involving all staff

Workshop: Analysing projects implementing resource-saving technologies at Russian enterprises

In- or outsourcing (in-house or external)?

• The outsourcing matrix
• Decision criteria
• Criteria for finding and selecting service providers
• The economic model of outsourcing

Workshop: Creating an algorithm for outsourcing inefficient units

Maintenance and repair by service organisations

• Contract terms and mutual obligations
• Organising interaction
• Resolving disputes
• Forming the budget, organising settlements

Facility management

• Tasks of managing the organisation's infrastructure
• Objects of management and functions of the facility manager