Programme
Day 1Planning and organisational issues in the product manager's work
- The product manager in the company structure (role, responsibility)
- Interaction with the organisation's units: main issues
- Functions of the product manager
- The planning system and assessing the product manager's effectiveness
- Plan structure, timing and implementation stages
Marketing analysis: practical methods
- Basic methods of marketing analysis of customers
- Analysing risks and opportunities in the external environment: assessment method and practical results
- Assessing consumer behaviour: assessing and building competitive advantages: Noriaki Kano's Attractive Quality Creation
Workshop:
- case «Assessing the impact of risks and opportunities in the external environment (analysis method)»
- case «Noriaki Kano's method of building competitive advantages»
Competitor analysis methods
- Identifying key competitors: building strategic maps and positioning
- Structure and sources of information on competitors: examples from practice
- SNW analysis in product management practice. Assessing strengths and weaknesses
Workshop: case «Identifying strategic groups of competitors»
Day 2Building a competitive product portfolio
- The practice of building an optimal portfolio: main methods (BCG, two-factor ABC analysis, the product-market matrix)
- Assessing price market niches: choosing priorities for development
- Reducing the range. Liquidating dead stock and excess stock
- Changing the range policy: earning profit and calculating financial indicators
- Main stages of the new product development process: production and distribution
- Method for assessing the customer satisfaction index and calculating the financial consequences of losing customers for the company
- Methods of determining product prices
- the PSM method of determining price and price sensitivity
- setting prices for new products
Workshop: the product-market matrix. Case. PSM analysis
Sales strategy and tactics
- Developing the sales plan: the product manager's support of the sales department's work by product group
- Sales forecasting methods; GAP analysis (gap analysis using the Ansoff matrix)
- Assessing the attractiveness of industry and regional markets, choosing attractive market niches: an original method
- Monitoring indicators of distribution, turnover and product budget execution
Workshop: case «Calculating the sales funnel. Method for assessing the attractiveness of industry and regional markets»
Day 3The practice of working with suppliers
- Schemes of interaction with suppliers: requirements for the supplier and the product
- Selecting suppliers and assessing their work
- Retailers: coordinating work, problems and their solutions
Product promotion strategy
- Building the promotion plan: planning technology
- Choosing the main promotion channels: for the B2B and B2C markets, for services
- Control algorithm and formulas for evaluating effectiveness
- The practice of forming the promotion budget, calculating return on investment
- The ROMI effectiveness assessment method: calculation examples
Workshop: technology for choosing promotion tools, evaluating the effectiveness of promotions, calculating ROMI