Project management

Programme

The project and project management

• Basic concepts
• Characteristics and life cycle of projects
• Classification of projects
• Project and process management
• Project participants
• Project initiation
• Concept and principles
• The goal tree
• Goals and main stages of the project
• Criteria for project selection, choice of project solutions and project success
• Project feasibility study
• Analysing project attractiveness and feasibility
• Selecting and analysing alternatives for project implementation

Project planning

• Stages of project planning
• The resource approach
• Types of resources: human, financial, material, information, etc.
• Planning scope, resources and time
• Resource conflicts and methods of resolving them
• The interdependence of time, cost and quality: the triple constraint principle
• The project effectiveness paradigm

Project financial management

• Financial indicators: universal or not?
• Financial accounting for non-monetary resources
• Identifying key indicators
• Budgeting and financial control

Project organisational structure

• Combining project and process approaches in management: advantages and limitations, problems and solutions
• Project participants and stakeholders
• The project manager: functions, requirements
• A new organisational structure: the hypertext organisation

The project team

• Basic principles of teamwork
• Defining areas of responsibility and authority
• Motivating project participants
• Taking team members' individual characteristics into account when allocating tasks
• Effective communication between managers and specialists
• Feedback

Project implementation and control

• Effective work with information
• Methods of collecting and analysing information in the team
• Control systems
• Ensuring feedback
• Managing project communications
• Project document flow

Political aspects of projects

• Identifying and engaging stakeholders
• Causes of resistance to project implementation in the organisation, methods of preventing and overcoming it
• Typical conflicts, problems and mistakes in project work
• Forecasting, preventing and overcoming problems
• Conflict resolution

Project risk management

• Causes of risks
• The link between risks and benefits
• Identifying, recording and analysing risks
• Assessing possible consequences
• Working with risks: avoidance, transfer, mitigation, acceptance
• The necessary and sufficient «safety margin»

Quality management

• The concept and criteria of quality
• Standards and norms in quality management
• Quality management tools in a project
• Statistical and analytical methods
• The role of control and feedback mechanisms
• Integrating quality management, the TQM model
• The customer-oriented approach as the basis of the quality management strategy
• The concept of internal marketing
• Project closure
• Main techniques and problems of introducing project management in a company
• Maturity models
• Closing comments and testing