Business process management

Duration 2 days

The seminar can be held online on the official International Business Academy platform. On completion of the training you will be given a link to the recording, which will be available for one month.
*dates are subject to additional confirmation

Seminar dates

Almaty

17-18 September 2026 16-17 November 2026 15-16 February 2027 26-27 April 2027 14-15 June 2027 26-27 August 2027 21-22 October 2027 23-24 December 2027 13-14 January 2028 20-21 March 2028 11-12 May 2028 24-25 July 2028 11-12 September 2028 9-10 November 2028

Online

8-9 October 2026 28-29 December 2026 21-22 January 2027 18-19 March 2027 20-21 May 2027 1-2 July 2027 13-14 September 2027 8-9 November 2027 7-8 February 2028 3-4 April 2028 19-20 June 2028 21-22 August 2028 23-24 October 2028 4-5 December 2028
Schedule: 10:00 to 17:30
Cost 296 500 tenge

excluding VAT

* VAT of 16% will be added to the invoice

The price includes:

  • Seminar
  • Exclusive handout materials
  • IBA certificates
  • Notepads, pens
  • Lunches and 2 coffee breaks
Register

Business process management is a systematic approach to management aimed at improving the organisation's activities and its processes. This approach enables the organisation to define its processes, organise their execution and improve the quality of both process results and the manner of execution.

It involves forming a common conceptual field in the systems and process approach, to improve understanding and the quality of communication when developing, describing and implementing business processes.

Defining criteria and making an informed choice of methodologies and the format for describing business processes.

Key Account Manager

Natalya Batukhtina
ns@iba.kz +7 702 777 44 11 WhatsApp

Key Account Manager

Юлия Копцева
manager@iba.kz +7 702 777 44 11 WhatsApp
Seminar programme Download programme as PDF
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Programme

Day 1

The essence of the process approach to modelling an organisation's activities

Selecting key business processes and justifying the requirements for them

Describing business processes

Day 2

Analysing and optimising business processes

All areas