Business process management

Duration 2 days

The seminar can be held online on the official International Business Academy platform. On completion of the training you will be given a link to the recording, which will be available for one month.
*dates are subject to additional confirmation

Seminar dates

Schedule: 10:00 to 17:30
Cost 296 500 tenge

excluding VAT

* VAT of 16% will be added to the invoice

The price includes:

  • Seminar
  • Exclusive handout materials
  • IBA certificates
  • Notepads, pens
  • Lunches and 2 coffee breaks
Register

Business process management is a systematic approach to management aimed at improving the organisation's activities and its processes. This approach enables the organisation to define its processes, organise their execution and improve the quality of both process results and the manner of execution.

It involves forming a common conceptual field in the systems and process approach, to improve understanding and the quality of communication when developing, describing and implementing business processes.

Defining criteria and making an informed choice of methodologies and the format for describing business processes.

Key Account Manager

Natalya Batukhtina
ns@iba.kz +7 702 777 44 11 WhatsApp

Key Account Manager

Юлия Копцева
manager@iba.kz +7 702 777 44 11 WhatsApp
Seminar programme Download programme as PDF
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Programme

Day 1

The essence of the process approach to modelling an organisation's activities

Selecting key business processes and justifying the requirements for them

Describing business processes

Day 2

Analysing and optimising business processes

All areas