The seminar can be held online on the official International Business Academy platform. On completion of the training you will be given a link to the recording, which will be available for one month.
*dates are subject to additional confirmation
excluding VAT
* VAT of 16% will be added to the invoice
The main aim of the programme is to build basic skills in selling the bank's products and to improve the quality of managers' interaction with customers in various situations, thereby raising effectiveness.
The training programme is aimed at practising practical skills using various situations as examples, and is conducted using role plays, practical assignments and work in small groups, drawing on participants' experience. The work experience of all training participants and high-quality feedback are widely used.
The key issue raised at the training is developing the skills of using sales tools in communicating with customers and how this translates into higher sales volumes.
The main objectives of the training are:
