Delegation and motivation: the manager's craft

Programme

Delegation

• How to delegate authority well and effectively. Why the manager lacks time and employees — interesting work. How to determine what is important to do yourself and what is better entrusted to subordinates — and how, when delegating, to get exactly the result you count on
• Why is delegation needed?
• Resistance to delegation: from the manager. From subordinates
• The balance of jobs — where resistance lies and what to do to avoid «systemic conflicts»
• 6 key questions on delegation for decision-making. Delegating responsibility and authority.
• Delegation technique: What to delegate? What not to delegate? When to delegate? To whom to delegate? How to delegate? How much to delegate?

Workshop: business game «Delegation». Cases from work situations. Analysing delegation using participants' examples

Employee motivation and development

• Components of staff effectiveness — what we can change and improve — so that the employee is motivated to develop in the company
• Do employees want to develop?
• What they are motivated by: where their individual «buttons» are
• The employee's motivational profile (S. Ritchie and P. Martin)

Workshop: motivation test, cases on motivation, work in small groups

Employee resistance to change

• Why do people resist everything new — even the positive?
• What levels of resistance will you encounter to any innovation?
• The Rogers curve of emotional perception of innovation: the model
• Removing resistance; six mandatory steps

Workshop: cases from work situations

Training methods

• Transfer of techniques
• Minimal information blocks
• business games, work in small groups
• Demonstrations of successful methods