Operational management. A system of effective daily management

Duration 2 days

The seminar can be held online on the official International Business Academy platform. On completion of the training you will be given a link to the recording, which will be available for one month.
*dates are subject to additional confirmation

Seminar dates

Almaty

3-4 May 2027 13-14 July 2027 28-29 September 2027 26-27 January 2028 15-16 March 2028 15-16 May 2028 19-20 July 2028 21-22 September 2028 14-15 November 2028

Online

6-7 September 2027 17-18 November 2027 2-3 February 2028 19-20 April 2028 19-20 June 2028 21-22 August 2028 10-11 October 2028 13-14 December 2028
Schedule: 10:00 to 17:30
Cost 296 500 tenge

excluding VAT

* VAT of 16% will be added to the invoice

The price includes:

  • Seminar
  • Exclusive handout materials
  • IBA certificates
  • Notepads, pens
  • Lunches and 2 coffee breaks
Register

The seminar will enable you to build business processes in the company effectively and manage operations. You will achieve consistent product quality and be able to work in a constantly changing market, and to organise the work of the company's departments so that they always meet deadlines and the quality standards for goods and services.

You will learn to implement operations management. You will be able to develop and continuously improve business processes. You will learn to define project goals, calculate the economics, and manage people, deadlines and tasks.

To develop a business strategy. You will understand how to set long-term goals and define metrics for them. You will be able to set priorities and plan short-term goals.

To calculate risks. You will understand how to protect the company from risks. You will learn to classify and analyse them. You will be able to prepare a risk response strategy.

To analyse business processes. You will understand how to find the business processes that bring in the most revenue. You will be able to optimise them to increase revenue. You will be able to manage a team, its engagement and motivation.

To manage sales. You will find opportunities for rapid revenue growth, assess the effectiveness of processes in the sales department, and implement planning and control systems.

Key Account Manager

Natalya Batukhtina
ns@iba.kz +7 702 777 44 11 WhatsApp

Key Account Manager

Юлия Копцева
manager@iba.kz +7 702 777 44 11 WhatsApp
Seminar programme Download programme as PDF
Get a personalised commercial proposal in PDF format
Download proposal as PDF

Programme

Day 1Day 2

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