Anna
Zinovyeva

Certified business trainer

Practical experience:

2017 – present — Business trainer, freelance
2016 – 2017 — Renaissance Agency LLP, Executive Director, business trainer
2015 – 2016 — AB Restaurants LLP, Head of the HR Department
2013 – 2015 — Organisational Development and Staff Training Service, Kar-Tel LLP, corporate trainer
2012 – 2013 — Kar-Tel LLP, Almaty branch, Head of Large Business Relations
2012 – 2012 — Kar-Tel LLP, Headquarters, Manager for high-revenue sales management in branches
2011 – 2012 — 2Day Telecom LLP, Sales Manager
2005 – 2011 — SA-Telcom LLP, Golden Telecom tm, Key Account Manager
2004 – 2005 — TNS Plus JSC, Sales Manager
2002 – 2004 — Universal Business Systems Company LLP, Logistics Manager
2001 – 2002 — IP Com LLP, Chief Sales Manager

Education:

1998 – 2003 — St. Petersburg University of the Humanities and Social Sciences, Faculty of Economics and Enterprise Management, specialisation: Economics and Enterprise Management

Further education and advanced training:

2015 — "The Captivating Presentation" training, Itilect LLP, Almaty
2015 — "Facilitating Strategy Sessions and Values Sessions", "Constructive Behaviour in Conflicts" trainings, V. I. Popov (sole proprietor), Almaty
2015 — "Facilitation for HR Professionals", Renaissance Agency LLP, Almaty
2014 — "Persuasion and Influence Skills" training, Kokzhiek LLP, Almaty
2014 — "The Coaching Approach in Training", ICBT International School of Business Trainers, Almaty
2014 — "Developing E-Courses in the CourseLab Editor" training
2014 — "Managing Group Dynamics" training, ICBT International School of Business Trainers, Almaty
2014 — "Business Training Methods" training, ICBT International School of Business Trainers, Almaty
2013 — "Designing a Training to Meet the Client\'s Needs" training, ICBT International School of Business Trainers, Almaty
2013 — "Strategic Thinking and Strategic Analysis Tools", Consulting and Training Company LLP, Almaty
2012 — Train the trainer, Beeline University, Almaty
2012 — "B2B Sales School" training, Beeline University, Moscow
2011 — "Basic Management Skills" training, Beeline University, Moscow