Specialisation
- Sales: Master of sales. Active selling, Sales technologies for B2B managers, Handling objections. Influence and persuasion techniques
- HR management: Mentoring using the GROW model, Emotional intelligence and leadership, Team building
- Personal effectiveness: Basic management skills, Leadership, Hersey-Blanchard situational leadership, The art of business presentations and public speaking. Public speaking skills. The charismatic speaker, Conflict management. Train the trainer, module 1. Train the trainer, module 2. Coaching
- Games: the social role-playing game "Bunker" for developing a range of skills
Education and internships
- 2004 – 2006 — business trainer, Institute of Training, St. Petersburg, Russia
- 1992 – 1999 — physics teacher, Al-Farabi Kazakh State University, master's degree, diploma with honours
Work experience
- 2013 – present — Academy of Public Administration under the President of the Republic of Kazakhstan, visiting lecturer
- 2013 – present — Mitsui representative office in the Republic of Kazakhstan, lead business development coordinator
- 2006 – 2012 — Nestle Food Kazakhstan LLP, business development manager
- 2001 – 2006 — Wrigley’s representative office in the Republic of Kazakhstan, key account manager
